Resizing Service With Courier Shipping - Pickup & Delivery
- Please add the new ring size to the notes section
- Once the order has been received, we will book DHL courier to come and collect the ring from you
- Please make sure the address you provide will be good for pick-up & as a return address
- We will contact you to determine the best day & time for collection
- Once we receive the ring it will be around 5 business days to complete the resizing
- Production
- Sustainability
- Size & Metal Guide
- Warranty & Insurance
- Handcrafted & custom-made to order in our Melbourne studio
- Lead time approximately 5-6 weeks
- If you would like a more accurate lead time, please email us info@eliisemaar.com
- Domestic shipping typically requires up to 5 business days in Australia (metro areas usually deliver within 3 days). International shipping may take up to 10 days.
- International orders (any order outside Australia) may be subject to additional taxes such as VAT and duty imposed by the destination country. Please refer to the Terms & Conditions below for more details.
- Each piece of jewellery is locally hand-made in Melbourne, Australia
- Our metals are recycled and refined, including Platinum
- Our diamonds, over 0.25ct, are responsibly sources, GIA or IGI certified, and obtained exclusively from Jewellery Association of Australia (JAA) members, ensuring conflict free and ethical sourcing
- Our coloured gemstones are sourced from JAA accredited suppliers
- If you are unsure of your ring size, please refer to the ring size chart.
- If you are unsure of a suitable metal, please refer to the metal guide.
- We recommend purchasing jewellery insurance as loss of stones is not included in standard warranty
- If you do not have a preferred insurer, we recommend Q Report as they specialise in jewellery insurance
Production
- Handcrafted & custom-made to order in our Melbourne studio
- Lead time approximately 5-6 weeks
- If you would like a more accurate lead time, please email us info@eliisemaar.com
- Domestic shipping typically requires up to 5 business days in Australia (metro areas usually deliver within 3 days). International shipping may take up to 10 days.
- International orders (any order outside Australia) may be subject to additional taxes such as VAT and duty imposed by the destination country. Please refer to the Terms & Conditions below for more details.
Sustainability
- Each piece of jewellery is locally hand-made in Melbourne, Australia
- Our metals are recycled and refined, including Platinum
- Our diamonds, over 0.25ct, are responsibly sources, GIA or IGI certified, and obtained exclusively from Jewellery Association of Australia (JAA) members, ensuring conflict free and ethical sourcing
- Our coloured gemstones are sourced from JAA accredited suppliers
Size & Metal Guide
- If you are unsure of your ring size, please refer to the ring size chart.
- If you are unsure of a suitable metal, please refer to the metal guide.
Warranty & Insurance
- We recommend purchasing jewellery insurance as loss of stones is not included in standard warranty
- If you do not have a preferred insurer, we recommend Q Report as they specialise in jewellery insurance