Ordering Process

 

 

  • Your order will be handcrafted to order.
    Filling the order
    takes 3-4 weeks + shipping (for custom orders up to 5 weeks). *Please note this is a rough time frame. If you have a specific time frame to work with, we'll do our best to accommodate.
  • Once the order has been filled, you will receive a confirmation email with the parcel's DHL courier tracking number.
  • Shipping & delivery times might vary depending on the destination.
    Estimated delivery time is between 3-7 business days. We use DHL door-to-door service for all shipments.
  • International customers - (any order shipped outside of Australia) may be subject to additional charges such as import taxes, VAT, customs duties and fees, which are charged once a shipment reaches the purchaser’s country. The recipient will be responsible for paying the charges upon arrival of the goods into their country.

    All Terms & Conditions